WHY ONLANCE
IT that fits.
Support that
makes sense.
A practical starting point for SMEs that need ongoing IT support, stronger technology foundations or help delivering their next project.
01 / YOUR BUSINESS FIRST
Start with what you need to achieve.
Your people, systems, locations and priorities shape the conversation. We’ll discuss your requirements before recommending a support arrangement, installation or purchase.
Bring us your day-to-day challenges or your plans for a new site. You do not need to arrive with a finished technical specification.
02 / ONGOING SUPPORT
Remote and on-site coverage.
Onlance offers ongoing managed plans and outsourced IT support, with remote and on-site coverage shaped around your business.
Support hours, responsibilities, response targets and costs should be clearly agreed for your plan. We’ll discuss these with you so that expectations are clear.
03 / A CONNECTED PORTFOLIO
Think beyond an isolated IT problem.
Support, cloud, cybersecurity, networking and communications all affect one another. Our service portfolio lets you discuss these needs together, alongside consultancy and procurement.
For physical sites, our portfolio also includes UniFi Protect CCTV, UniFi Access, UniFi Talk, office technology installations and AV and production technology.
04 / REGIONAL FOCUS
London, Kent and Essex.
With UK-wide support where needed.
Our core market is SMEs with approximately 10–250 employees across London, Kent and Essex. If your organisation operates elsewhere in the UK or across multiple locations, tell us about the coverage you need.
OUR TECHNOLOGY PARTNERS
Technology you know.
Support that fits.
HOW WE GET STARTED
A clear conversation. An agreed next step.
- Tell us about your business. Share your team size, locations, current challenges and plans.
- Discuss the scope. Review the services, coverage, responsibilities and timeline you need.
- Agree the next step. That may be a support proposal, an assessment discussion, a project scope or a quote.